Hardware and Network Support Contracts


Ledger offers affordable maintenance plans that include planned service for your network, significantly reducing possibilities for unplanned outages. Ledger' s technicians will monitor your network, servers, workstations, and key points of failure such as network routers, hubs and switches, and other network electronics on a regular basis. You can rest with the assurance that all reasonable measures are being taken to prevent such disruptions as virus attacks, network intrusions, and other network security exposures.

Here is a summary of our skills:

  • Network Design and Upgrades
  • Network Cable Installation
  • Network Troubleshooting and Service
  • LAN/WAN Solutions
  • PC & Macintosh Repair and Upgrades
  • Computer Network Security
  • Hardware & Software Sales
  • Disaster Planning, Protection and Recovery
  • Complete Security Planning and Consulting
  • Internet Connectivity Solutions
  • Custom Database Programming
  • Computer Security Penetration Testing
  • Computer Maintenance and Cleaning
  • Network Uptime Maintenance Plan
       


Network Support
 

Our Network engineers work for a variety of clients in the private and public sectors, sometimes working as part of an in-house technical support team, sometimes as the sole technical support. Network engineers are responsible for ensuring the smooth running of the networking processes in an organization - implementing, managing and troubleshooting existing network and system environments, and supporting a variety of hardware. They ensure that the performance and availability of the server and network infrastructure is maintained to the highest standards in order that maximum productivity is achieved. We support users by a variety of methods, and provide technical expertise to users by verbal or written means. Engineers also are responsible for the implementation, installation and configuration of systems, and the administration and support of those systems. In larger organizations, they connect offices and individual users at remote locations to the corporate network.

Tasks typically involve some or all of the following:
Installing and supporting new server hardware and software network infrastructure
Maintaining the system – software and hardware
Allocating network resources
Providing technical support to a wide range of users
Ensuring all equipment complies with industry standards
Providing IT solutions
Managing IP addresses
Implementing and monitoring network security
Training users
Developing documentation, including user guides
Supervising staff
Undertaking project work
Working with other departments/business units
Issuing passwords and writing associated code
Introducing new technologies in server and infrastructure areas
Planning and implementing future developments
Advising on networking issues
Managing an organization's external communications with its clients and suppliers
Managing the website and keeping internal networks running
Monitoring use of web by employees
Troubleshooting

 

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Ledger Systems Inc.    865 Laurel St.    San Carlos, CA    94070    (650) 592 - 6211